Accessibility

This website is run by NYtech. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

 

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some pages and document attachments may not be clearly written

  • some pages may have poor colour contrast

  • some heading elements may not be consistent

  • some images may not have good alternative text

  • many documents are in PDF format and are not accessible

 

How to request content in an accessible format

If you need information in a different format contact us via info@NYtech.uk and tell us:

  • the web address (URL) of the content

  • your name and email address

  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

 

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us via Info@NYtech.uk

 

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS) via Freephone Telephone 0808 800 0082.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

 

Technical information about this website’s accessibility

NYtech are committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

 

Non-accessible content

The content that is not accessible is outlined below with details of:

  • where it fails the success criteria

  • planned dates for when issues will be fixed

    • XXX fails WCAG 2.1A X.X.X success criterion (XXXX). We plan to fix this by XXXX

Images on pages do not always have suitable alternative text. Some images are missing alternative text, some have incomplete text and some have ‘placeholder’ as alternative text. This fails WCAG 1.1.1A success criterion (Non-text Content). We plan to identify and fix these by January 2027.

Some colours used for text may not have suitable contrast. This fails WCAG 1.4.3 and 1.4.6 success criterion (minimum and enhanced contrast). We plan to identify and fix these by January 2027.

Content that’s not within the scope of the accessibility regulations

The following content does not need to comply with the accessibility requirement until September 2020, because it was published before September 2018.

Guidance will be created to help content authors understand the requirements for captions and audio description for all new videos. This is related to WCAG 2.1A success criteria 1.2.2 (Captions (Prerecorded)) and 1.2.3 Audio Description or Media Alternative (Prerecorded).

PDFs and other documents

Many documents are not accessible in a number of ways including missing text alternatives and missing document structure. We only publish documents online when there is no reasonable alternative and convert documents into web content instead.

Some documents are in PDF format and may not be fully accessible. Depending on the PDF these may fail some or all of the following WCAG 2.1 success criterion:

  • PDF1 - Applying text alternatives to images with the Alt entry in PDF documents

  • PDF2 - Creating bookmarks in PDF documents

  • PDF3 - Ensuring correct tab and reading order in PDF documents

  • PDF16 - Setting the default language using the /Lang entry in the document catalog of a PDF document

  • PDF18 - Specifying the document title using the Title entry in the document information dictionary of a PDF document.

View the accessible document policy via https://www.northyorks.gov.uk/website-accessibility of the organisation that published the document to report any problems or request documents in an alternative format.

 

How we tested this website

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.

 

What we’re doing to improve accessibility

We plan to identify and fix issues according to the timescales shown for each area above.

This statement was prepared on 21st February 2020. It was last updated on 25th February 2026.